Bringing the choice of mobility at the touch of a button to blind Malaysians

L-R: Me; Moses Choo, Executive Director, National Council of the Blind, Malaysia; and Leon Foong, General Manager, Uber Malaysia. Photo credit: Sin Chew Online.

This past week, I was proud to help announce how Uber is helping blind Malaysians enjoy the power of mobility at the touch of a button, through a partnership with the National Council of the Blind, Malaysia.

Through this partnership, we will work with the NCBM to organise special training sessions for driver-partners on how to serve blind riders better as well as provide NCBM’s over 200 members with free rides.

I was especially blown away NCBM executive director Moses Choo, whom I personally think was a better spokesperson for Uber than even our own spokespersons! He passionately shared about how blind Malaysians have typically needed to rely on others for their transportation needs but with ridesharing services, they are able to get to work or visit friends independently.

Moses said, “I have been using Uber for about two years and it has met accessibility standards. I really appreciate the cashless mode of payment as being visually impaired, differentiating certain Ringgit notes which have similar colours such as the RM20 and RM10 can be confusing. I also like the digital receipts that would be sent via email which means making claims is a breeze.”

Moses also shared how blind users can get the hang of the smartphone accessibility options such as VoiceOver for iOS and TalkBack on Android in no time. Riders who are blind or have low vision could also share their journey details including specific routes and estimated time of arrival with family or friends for peace of mind.

Now, this is more of the kind of life-changing technology that I signed up for!

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